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DenverCare & cost guide

Read closely / Questions and complaints

What can you ask before agreeing to care?

Bring a list of your own questions. Ask for written answers to the cost and pharmacy questions so you can read them later.

Ask about the medicine and the care

  • Which product is being considered, and what is its purpose?
  • Is it made to order, or does the product have approval?
  • Why is this option being proposed for me?
  • Which pharmacy makes it and supplies it?
  • Who can answer my questions once the visit is over?

Ask about the whole bill

  • What do the medicine, visits and tests each cost?
  • What would I still owe if no medicine is prescribed?
  • What changes after the opening offer?
  • What does my insurance plan need to confirm?
  • How do I end recurring charges?

Leave space for the replies. If an answer uses words you do not know, ask for the same answer in ordinary words.

If there is a problem, choose the right route

You could complain about a health professional or pharmacy to Colorado's Division of Professions and Occupations, online or on paper (September 26, 2026).

The person or business you complain about will receive the information you send with the complaint.

Licensing boards cannot order compensation for harm or lost money, settle a disputed bill or impose a criminal punishment.

Colorado's Attorney General accepted consumer complaints about advertising, billing and scams, as checked on September 26, 2026.

That office does not represent individuals or commit to investigating their individual case.

Medicine problems can also be reported by patients through FDA's MedWatch program, as checked on September 17, 2026.

Check the source